Managing Payments
From AMember Pro Manual
Contents |
[edit] What is a Subscription?
A subscription is a permission for the user to use a defined product (that is, to access some set of pages/directories) for a specified period of time.
A subscription is set up when a person makes a payment for a product, so subscriptions are also referred to as "Payments". This payment can be a real payment, or a 'not-real' payment in the case of free signups.
[edit] Adding a Subscription
While in practice most members will probably subscribe themselves by using the public parts of the aMember script, as administrator you can manually subscribe members to any of your products.
To add a subscription for a member, first open the Member Record:
- Open the aMember Admin Control Panel
- Click on Browse Users from the left menu to find the test user you created earlier
- Click on the User Payments/Subscriptions link on the top of the page
- The User Subscriptions screen opens
There are a number of parameters here to set for each subscription:
- Select a product from the drop down Products List to subscribe this member to
- Set the period (start and end dates) of the subscription
- Select the payment method - by default, when subscribing a member through the Control Panel, Manual Payment is selected, but you can choose any payment method that you have configured
- Enter the amount paid - this will be displayed to the user in their payment history
- Tick the checkbox to mark the subscription paid
- Click Add - you will see a message: Information has Been Saved
You will see that the information you just added now appears in the member's list of subscriptions.
[edit] Complete and Incomplete Subscriptions
A subscription does not necessarily give a user immediate access to protected content. If payment was not completed, if you have configured the script to require admin approval of new subscriptions or if you have not ticked the 'Paid' box when adding a manual subscription, then the subscription will initially be incomplete.
An incomplete subscription does not give the user access to any content. The administrator can manually change a subscription from incomplete to complete by ticking the 'paid' box in the 'User Subscriptions/Payments' screen.
[edit] Edit a Payments/Subscription
- To edit an existing subscription:
- Open the aMember Admin Control Panel
- Click on Browse Users from the left menu to find the test user you created earlier
- Click on the User Payments/Subscriptions link on the top of the page
- The User Subscriptions screen opens
- Click the Edit link to the right of the payment record you wish to edit
- You can edit any of the payment criteria.
[edit] Suspend a Payment/Subscription
When in the Edit screen for any payment, changing the status of the subscription from 'Complete' to 'Incomplete' will deny the user access to the subscribed content related to that payment, effectively suspending the subscription. Or, alternatively, you may set payment expiraton date to yesterday. It allows the payment record still appear in the reports, but user access will be denied.
[edit] Delete a Payment/Subscription
- To delete an existing subscription:
- Open the aMember Admin Control Panel
- Click on Browse Users from the left menu to find the test user you created earlier
- Click on the User Payments/Subscriptions link on the top of the page
- The User Subscriptions screen opens
- Click the Delete link to the right of the payment record you wish to delete
